Business Communication | Types of Business Communication | Notes Desk
When a company doubles in size, the opposite happens. It is important primarily to define the scope of our little investigation. in the media (sometimes without exaggeration) as having unusual work practices: pizza for As they can see cities out-achieving companies in the relationship between growth. Relationships can become unconventional by diverging from any of the I like having 'down time' during the week (that means I don't have to talk or visit my friends without worrying whether he enjoys their company or not. Types of business communication includes: Internal communication it may involve conventional or unconventional signals, may take linguistic or non- linguistic forms, and that structure relationships and activities (Business, Political, Religious or social). By definition, communication is a two-way affair.
I'm a social person who enjoys frequent entertaining; he prefers to have quiet one-on-one time with someone. While these differences may seem trivial, often it's the little things in a relationship -- the small annoyances -- that drive people apart.
Having an unconventional marriage can help eliminate some of the common relationship killers. What About the Kids? Many people wonder how non-traditional marriages affect the couple's children.
In my experience, they fare just as well if not better than any other children. The exact living arrangement is rarely a reason for any dysfunction; what causes problems are when the children are abused, neglected, or treated harshly in any way. Dysfunction comes from behavior, not from a certain household make up. For example, my daughter knows that Mom and Dad live in separate houses.
That's just how it has always been. She knows we're married and not divorced, unlike many of her friends' parents who are divorced and subsequently uncivil to each other. Her dad comes home after work and plays with her, just like in a "traditional" family.
We eat dinner together and tuck her in at night. We're also together on the weekends and do fun family things.
Is An Unconventional Marriage The Key To Marital Bliss?
If Dad is feeling grumpy one night after work, he can go to his house first to decompress from a hard day and then see the family later, and I have that same luxury. In this scenario, our daughter sees Mom and Dad always happy together rather than fighting, bickering, or being spiteful to each other. And rather than having two houses to maintain, a variation could be that each spouse has their own room, much like how each child might have their own room.
In our situation, each person has a separate space, and that makes the marriage stronger. Living separately, we choose when we want to see each other, have a sleepover, or cook dinner for one another. It's not an obligation; it's a choice. We're two individuals who love each other and have each other's back, but don't "own" each other.
Sometimes friends and family comment on why we got married if we choose to live separately, but these family and friends are all on their second or third marriage. Because my husband and I have an unconventional marriage, many fights and disagreements are prevented. Think about the fights in your marriage. Chances are many of them focus on small things, like "He leaves his shavings in the sink" or "She uses all the hot water in the shower.
Once that begins, the romance and emotional connection begin to dwindle. The high divorce rate we now see proves that the traditional marriage model doesn't work like it used to; it's outdated.
And just because something has always been a certain way doesn't mean it's right for everyone. Marriage is no exception. We as a society have to get over what we think marriage should look like.
Sometimes the best marriage arrangement for a couple is an unconventional one. The author and her husband: You can look it up anywhere across the company. Nonetheless, as interesting as the theory is and the intended results are, how is the experiment going? What initial problems have Zappos encountered? But Zappos have been highly respected for company culture, typically have low turnover rates, and are used as a case study regularly for how to deal with being a customer facing company.
Which is why, inwhen Zappos decided to accelerate its holacracy transition, they created a new offer. As reported in The Atlantic, Zappos experienced what has been described as a mass exodus of management. To say it had failed seems a bit of an overstep at such an early stage. But the severity of this turnover spike was questioned at the time by Zappos: The defenses at the time continued: The question of employee turnover would have to be returned to at a later date to see whether it had stabilized or whether the spike had become a trend.
Is An Unconventional Marriage The Key To Marital Bliss? | HuffPost Life
Fortunately, we are at a later date and can look at this data. That said, not everyone is yet on board with the changes: While many articles critical of Zappos cite recent Stanford studies on the topic of hierarchy within organizations: Workers found hierarchical companies were more predictable, and therefore preferable, because it was easy to figure out who did what and how compensation should be doled out.
Another Stanford paperwhich looked at why hierarchical structures in the workplace have such staying power, concluded perhaps the obvious: How will the story end for Zappos? However, we do have a shorter case study which can tell us a lot about the challenges of moving to a non-hierarchical managerless model. This is the cautionary tale of Buffer.
Why Buffer brought back structure; self-management and the challenges for a startup In Novemberthe Buffer team were looking at the growth of the company and trying to envision new ways they could move forward. The Buffer leadership cite the book Reinventing Organizations by Frederick Lalouxoriginally published in February You can watch a lecture by Laloux below to gain a full insight into his philosophy of organization: One of the central themes which Buffer took from the text, which already lined up with their ethos and company culture, was the importance of the individual.
Reading through the Buffer values documentyou would be forgiven for mistaking it as a self-help guide or an emerging spiritual movement. The focus on the importance of the self while also emphasizing the subordination of elements of the self to company values feels at times religious. There are Freudian parallels which could be drawn between the relationship Buffer construct between wholeness and teamwork; a need to meet some of the instinctual desires of the id, suppress the moralized tendencies of the super-ego, and promote the rationalized power of the ego.
For example, employees were encouraged to bring their ideas to the table and be creative within the workspace. However, they were instructed clearly to lose a sense of ownership of that idea once a team begin working on it.
This way, the idea can change and be reshaped. The creative qualities of the individual are celebrated but emotional desires of ownership, protection, or self-promotion are actively discouraged. All companies do this in ways, just Buffer present these wishes explicitly as part of a psychological breakdown of what they want to see from their staff. The core values Buffer operate by are contained concisely in this graphic of theirs below: Some of these changes we were not completely happy with, and this triggered some reflection and searching for how we want to structure the company.
It was also right around this time that we had a chance to visit Vegas Tech Fund in Las Vegas and get insights into some of the big organizational structure changes that have taken place at Zappos. Laloux talks about the previous paradigms which have existed for companies in the last few centuries, and convincingly shares his thoughts on how a whole new paradigm is emerging. In Januaryas the company was working through its transition stage, Gascoigne describes the challenges the team were facing: Perhaps one of the biggest changes that we have made in the last month is moving away from having long-term, static teams within the company.
Instead we have shorter-term, more fluid task forces which are formed for a specific purpose and then disband once that task is completed.
Finally, before we move to the practical efforts Buffer took to implement this more horizontal structure, Gascoigne can define two key pieces of terminology for us, in the way these terms were viewed and used within the company at the time: Self-management means that we believe there is a way for the whole company to manage itself. As a result, we no longer have any managers within the company.
Wholeness is the belief that we should bring our full self to work, something that is often hard to do. We think that if people can bring their whole self to work, then people will be happier and the company will benefit from the full skills everyone has.
At Buffer we see a focus on the individual which is emphasized much more than in Zappos. How did the new horizontal Buffer operate in practice? We can start by outlining what task forces are and then jump through a number of example policies and strategies. According to Gascoigne, anyone could create a task force to lead work on a new project: Anyone in the team can propose and create a task force, and people choose which task forces to be part of.
This is a truly self-managing way for a company to run, and so far we have seen great results. With task forces, everyone in the team is generally a member of task forces, and this is what makes up their role.
Whereas previously people would have a job title, now they have a role which is made up of them being part of a number of task forces.
How 4 Top Startups are Reinventing Organizational Structure | Process Street
There are no designated leaders on task forces, simply people who step up to leadership at any given moment: The idea is not that there will be no leaders or hierarchy, but that the hierarchy should form naturally and change more fluidly and organically.
There will naturally be people who contribute more and take on more tasks and accomplish a lot, and these people will naturally be regarded as leaders and looked up to. Beyond this, Buffer had, and still has, a number of other quirks and policies: Decision making Decisions were to be made on the basis of consensus.
Processes were to be documented as you went, along with creating new regulations and work patterns autonomously. Employees had the freedom to choose their own pay and could opt to have a portion of their salary paid in Bitcoin. Working practices Employees were encouraged to work remotely and base themselves wherever they felt they would feel most fulfilled, meeting up for a company-wide retreat every 5 months.
There is a tone guide to follow to make sure everyone uses the most helpful language at all times, and the use of the 5 Whys technique to diagnose problems through discussion.
No one had a job title in order to break from constrained roles and do away with hierarchy, while all official mentoring and coaching which reinforced hierarchy was stopped.
They held Mastermind sessions, which appear to double up as self-improvement meetings and therapy, along with everyone having a daily pair cell; a person who they can talk to each day about goals and problems. Everything about the company is open and transparent to everyoneincluding all financials. You can check out how the founders of Buffer manage a Mastermind session in this video below: So, how did it all work in practice? What Buffer learned from their horizontal experimentation Thanks to an article by Buffer writer Courtney Seiter, sitting down with the co-founders Joel and Leo, we can gather some of their reflections on how the move to self-management went.
What worked for the company and what did not. For a company with such a tight focus on the individual, it appeared that the lack of structure was inhibiting employees rather than freeing them. Since this interview, Buffer have changed even further and reverted more toward traditional performance reviews: They focused on a few categories: Things the teammate is doing well Things the teammate is picking up on and encouragement to keep going Things the teammate could improve on With this change in tack, Buffer have moved on to reviews which involve a team lead along with peer reviewing.
This still holds true to many of the principles they have as a company, but also instills a hierarchical role in the process. After Joel and Leo talked with many teammates to discuss their role, vision, goals, and commitments to the team, we started to transition away from the task force model and back to more stable, long-term teams.
Buffer, in moving back to this structure, have admitted the struggles which can be found in the fundamental premise of self-management. One other key area where the old approach needed to be abandoned was in the collection of data and metrics of organization performance. Reflecting on this time period, I do feel a different mindset was present. It feels great to return to metrics for context and wayfinding.
Buffer still have a fairly horizontally organized company with a high focus on the importance of the individual, but their overall pursuit of complete self-organizing egalitarianism in the workplace was ultimately a failure which probably contributed to the co-founder and CTO leaving. Their service to provide a library of third party integrations has helped users connect platforms, and provided significant value. More than this, they are a remote team with a high emphasis on creating a company culture which is beneficial for both employees and customers alike.
Hire passionate, knowledgeable, and amicable talent with strong communication skills Streamline onboarding with entrenched processes, mentors, and regular feedback Document all processes and communications so information is available when needed Sample and select the best tools to create your virtual office Be explicit in communication, provide a variety of tasks, listen to concerns, set up weekly updates Focus meetings with a predetermined structure, a speaker roster, prepared and shared notes Set up flexible expectations and boundaries for keeping in contact Trust starts with good people and builds with good practices As you see, there is an emphasis on good planning and structure through creating actionable processes and policies.
Not, as we saw with Zappos and Buffer, a hope that those processes and policies would arrive organically. Helming justifies these decisions through an article he wrote about his journey as CTO from a 3 person startup to a large international company.
He describes beginning of the journey: You spend all your time hacking.
Whenever you get that small team of up to 6 people, it still feels pretty good. And you still feel pretty good. But gradually, as the company changes and grows, the responsibilities or organization and management begin to rear their heads.
You spend less than 50 percent of your time as you get more and more people. That is when you have to decide whether to go manager or hacker. According to Helming, Zapier tackled this problem the way that many companies in the tech field deal with it: Helming describes how he reached out to people across the industry to try to understand how their IT should be structured, but realised that no one really knew and they were all trying things out and trying to make things work.
What Helming did discover were a series of common patterns which emerged across successful tech-centric startups. It was this pattern of successful structures which informed the organizational decisions Helming made.
Helming interviewed around 15 founders and CTOs while making these decisions and he gives us 4 key takeaways: You have to go through this to become a better CTO, manager, or company.
Pick one big project at a time and focus on it. A philosophy which is inherently opposed to the Zappos style structure. Mimic the structure of other successful companies and learn the lessons from their experiences.
He summarises it nicely: You should not be innovating in how you organize your company.